Chances are, we've been asked it before!

We recommend to hire one tablecloth per table; this will give you a beautifully draped look, and minimize the sometimes bulky overlap seam. If you do prefer to overlap the tablecloths, simply send us a copy of your floorplan and we'll work it out for you.

We need to know your chosen product so that once confirmed, we take it out of inventory and ensure it is available for your event. If you book your tablecloth or napkins, then change your mind later, we can't guarantee your new chosen colour will be available.

Yes! If you are changing your mind 8 weeks + prior to your event,  you can change the colour of your hired items, subject to availability. 

If you are changing your mind less than 8 weeks prior to your event, your booking will be cancelled, your deposit will be forfeited, and you will need to place a new booking.

Items aren't taken out of inventory until a Booking Fee has been received. So the sooner you can confirm your order, the better!

Our Booking Fee is 30% of the total quoted amount. Booking Fee's are non-refundable.

We aim to have all bond processed within 21 days of return. This allows us to assess the items, launder them, process any special treatments required (wax or stain removal), re-wash them, and have them moved back to inventory. One they are back on our shelves, your bond is processed less any missing items.

Yes!

We don't have a Showroom (yet!), but will happily send you up to 5 fabric swatches for you to consider. Complete our online form and pop a note in the comments section with your address and the 5 swatches you would like to receive.

Alternatively we have our full range of napkins on display each year at the Twilight (Jan) and Swan Valley Wedding Open Day (July.)

Nope! Please don't try and wash the products yourself. If you are returning the items to us, we ask that items are packed in the laundry bag provided. If any items are wet, please allow them to DRY before placing in the laundry bag to avoid mould damage.

No they are not!

Our fabrics contain a high percentage of polyeseter to ensure that they last, and that stains can be removed easily. Wax and oil stains can be a nightmare to remove from pure linen fabric, and so we will never stock it. 

Our Cotton Crepe Collection is 100% cotton - this is the only product that does not contain polyester. 

Our Premium Collection is our linen-look fabric; a textured weave that resembles linen, but is a beautiful heavy material that washes up incredibly well.

We would love to hear from you! We are constantly growing our range, and love creating custom products. If we don't stock something that you are looking for, chances are we will be able to source it or make it!

Most food items, red wine and lipstick will wash out of the tablecloths and napkins easily :) 

Any stubborn stains (think excessive amounts of oil, shoe polish, paint - yes, we've seen it all!) may incur a stain removal fee of $10+ per item. 

Real flame candles should always be on a drip tray. If tablecloths are returned with wax spillages, a wax removal fee of $25+ will apply per tablecloth. Removing wax is a terribly tedious and time consuming job. So if you're debating whether you need a drip tray... the answer is yes, yes you do!

Replacement fees apply for stains that cannot be removed.

Happy to! Simply send us an image of the napkin fold or knot that you would like, we will time how long it takes for us to achieve the look, and let you know the cost.

Yes! If it's not in your budget to opt for our full Set & Steam service, you might decide to have just the main tables that will be in the photos such as your Bridal Table only steamed - we are happy to customise this service to suit.

Our Set and Steam service is only available to clients booking our tablecloths.

Yes! We are experts at setting guest table styling elements, and are happy to set up any DIY or stationery items that you need. This is our Tailor Your Table service, and is priced according to how much help you need. Make a note on your Enquiry Form and we will get a custom quote sent your way!